Customer Care

Making Book Purchase

  •     Navigate to the Books page on the Google Play Store
  •     Select a book
  •     Select the buy button
  •     Confirm Google Account Password
  •     Payment successful message shown
  •     Ensure your book is downloading
  •     Navigate to the My Books page
  •     Confirm your purchase is showing in the My Books page
  •     Navigate to your emails and see if you have received an email from the Google Play Store.
  •     Using a PC
  •     Log into the whitelisted Gmail account you made the book purchase on.
  •     Go to this link
  •     Fill out the following details
    1. Reason
    2. Fill out the content details
    3. Description
  •     Submit