Customer Care

CUSTOMER HELPLINES & SELF-CARE

IVR

Prepaid Services
IVR

567

Train / Movie
Ticketing Services

365

e-Channelling
Services

225

Internet
Services

55517

Device Support
Line

7070

Outstanding / Account Balance
for Prepaid and Postpaid

55511

SMS

Daily Unbilled Notification
Service - Activate

Type keyword
“SUNB” & send it to
555

Daily Unbilled Notification
Service - Deactivate

Type keyword
“STOPUNB” & send it to
555

SMS Interactive
Services

Type keyword
“airtel” & send it to
555

USSD SERVICES

Post and Pre
Services

*555# / *155#

Prepaid Account Services

*550#